Terms of Service

Version: 1.0

Last updated: 18 May 2026

Effective date: 18 May 2026

Welcome to Ambroot. These Terms of Service (the Terms) govern your access to and use of Ambroot's services, including our website at ambroot.com, our web application, and any related services (together, the Service).

By creating an account, by using the Service, by accessing the Demo Account, by connecting a Third-Party Platform, or by paying for a Subscription, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Part I. The agreement

1. About Ambroot

The Service is operated by Ambroot BV (in oprichting), a company in the process of incorporation under the laws of Belgium under the Belgian Companies and Associations Code (Wetboek van Vennootschappen en Verenigingen), with registered address at Elfenstraat 8, 2800 Mechelen, Belgium and, once issued, company number to be published at ambroot.com/legal (referred to in these Terms as Ambroot, we, us, or our). Once incorporation is complete, this clause will be updated to reflect Ambroot BV as the contracting entity and the assigned enterprise number.

Ambroot provides creator analytics and business tools that help content creators understand their performance, estimate rates for brand partnerships, build shareable portfolios, and manage their professional creator activities.

General contact: info@ambroot.com. Legal notices: legal@ambroot.com. Privacy enquiries: privacy@ambroot.com

2. Definitions

In these Terms, capitalised terms have the meanings set out below.** Account. Your registered user account on the Service, created through the identity provider described in section 5. Aggregated Data. Information derived from Creator Data that has been anonymised and combined with data from other creators in a way that cannot be reasonably used to identify any individual creator. Aggregated Data is handled in accordance with the EDPB anonymisation four-test (irreversibility, no singling-out, no linkability, no inference) as described in the Privacy Policy section 3.5 and section 5.2 category 8. AI Tools. The artificial-intelligence and generative machine-learning features of the Service operated by Ambroot, including the Layer 2 LLM analysis performed by Anthropic as described in the Privacy Policy section 3, and any further AI features that Ambroot may introduce in accordance with section 19.4. AI Output. Any data, text, recommendation, analysis, explanation, or insight produced or assisted by the AI Tools once introduced. Brand Viewer. A person, such as a brand, agency, or other commercial counterparty, who receives or views content shared by you through the Service, including Rate Cards, Portfolios, and Performance Reports. Brand Viewer Terms. The separate terms that govern the use of shared Rate Cards, Portfolios, and Performance Reports by Brand Viewers, available on request at legal@ambroot.com . Creator. You, the natural or legal person who accesses or uses the Service, whether registered or unregistered. Creator Data. Data that you provide to, or that we collect from you through, the Service, including Account information, authentication data, preferences, notes, deal records, and content you input directly. DPA. The Data Processing Agreement made available at ambroot.com/dpa, which forms part of these Terms. Insight. An interpretation or diagnostic statement generated by Ambroot based on Platform Data, Aggregated Data, or both. Library of Proof. A feature in Premium subscriptions that collects Performance Reports into a single, shareable reference. Meta. Meta Platforms Ireland Limited and its affiliates, operators of Instagram and the Instagram Graph API. OAuth Connection. Your authorised connection, established through industry-standard OAuth protocols, that allows Ambroot to access your Third-Party Platform account data. Performance Report. A Pro or Premium feature that analyses past sponsored content and presents the results in a brand-ready format. Platform Data. Data retrieved from a Third-Party Platform through an OAuth Connection, including metrics, audience demographics, publish times, captions, comments, and related metadata. Platform Data does not include Ambroot's proprietary outputs derived from it. Portfolio. A shareable summary of your creator performance generated by the Service. A Portfolio may be a Shared Portfolio (distributed to specific recipients via a private link) or, if enabled in product, a Public Profile. Rate Card. A document generated by the Service that communicates recommended rates for your creator deliverables. Referral Program. Ambroot's referral programme, the terms of which are available on request at legal@ambroot.com . Service. Collectively, ambroot.com, the Ambroot web application, all features and subscription tiers, and any content, reports, documents, products, and related online services we make available. Shared Portfolio. A Portfolio distributed by you to one or more Brand Viewers via a tokenised private link. Subscription. Your paid subscription to the Service on the Pro or Premium tier as defined in section 7. Third-Party Platform. YouTube, Instagram, and, following their future addition, TikTok and any other platforms to which the Service may later integrate. YouTube. **YouTube LLC and its affiliates, operators of YouTube and the YouTube Data API and YouTube Analytics API.

3. Acceptance of these Terms

These Terms form a binding agreement between Ambroot and you. You accept them when you do any of the following: (a) create an Account; (b) access the Demo Account described in section 6; (c) connect a Third-Party Platform to the Service; or (d) pay for a Subscription.

If you are entering into these Terms on behalf of a legal person, you represent that you have authority to bind that legal person and its affiliates to these Terms, in which case references to "you" include that legal person.

Part II. Your account

4. Eligibility

To use the Service, you must:

• be at least 18 years of age;

• have the legal capacity to agree to these Terms;

• not be barred from using the Service under applicable law or sanctions regimes; and

• for OAuth-based features, hold an active account on each Third-Party Platform you choose to connect.

5. Creator accounts and security

5.1 Creating your Account

You create an Account by registering with a valid email address and authenticating through our identity provider. We currently use Auth0 (Okta, Inc.) as our identity provider. We may change identity providers with reasonable notice.

5.2 Credential security

You are responsible for: (a) maintaining the confidentiality of your authentication credentials and session tokens; (b) all activity that occurs under your Account; (c) notifying us without undue delay at info@ambroot.com of any unauthorised access; and (d) keeping information you provide accurate and current.

5.3 One account per person; automated detection

You may maintain only one Account. Creating multiple Accounts to circumvent restrictions, to manipulate Referral Program rewards, or for any other disruptive purpose is prohibited.

We may use automated and manual tooling to detect suspected multiple Accounts. If we have a reasonable basis to conclude that you operate more than one Account in breach of this section, we may suspend or terminate any or all of the suspected Accounts without prior notice and without refund of fees paid. We will consider appeals submitted in writing to info@ambroot.com within 30 days of such action.

6. Demo Account

To let prospective users try the Service before connecting their own Third-Party Platform accounts, Ambroot makes a Demo Account available. The Demo Account is a simulated Premium-tier environment seeded with fictional data. Use of the Demo Account is subject to these Terms, with the following clarifications.

• The Demo Account requires Account creation in the ordinary way. Eligibility under section 4 and the account security obligations in section 5 apply.

• All data displayed inside the Demo Account is fictional and generated by Ambroot for demonstration purposes. It does not reflect the performance of any real creator, audience, or brand.

• Ambroot does not retrieve Platform Data from any Third-Party Platform for the Demo Account. No OAuth Connection is required to access the Demo Account.

• Outputs generated inside the Demo Account, including sample Rate Cards, Performance Reports, and Portfolios, are for evaluation only. They are not valid representations of your commercial value and you may not share them with Brand Viewers as if they were real.

• Ambroot may limit the duration, feature scope, or frequency of access to the Demo Account, may modify the fictional data set at any time, and may withdraw the Demo Account as a feature with reasonable notice.

• Content generated inside the Demo Account is not persisted once you upgrade to a paid Subscription or connect a real Third-Party Platform. If you rely on the Demo Account to evaluate specific outputs, you should export the result during your session.

Part III. Subscriptions

7. Subscription tiers

Ambroot offers the following Subscription tiers.

• Free: awareness tier. Basic dashboard, limited analytics history, rough pricing indication, light benchmarking, limited insights. No payment required.

• Pro: conversion tier. Exact pricing recommendations, full benchmarking, pricing reasoning, deal-level context, deeper insights.

• Premium: retention and expansion tier. Full Performance Reports, Library of Proof, Shared Portfolio, automated updates, multi-platform syncing, advanced insights.

We may add, change, or retire tiers and features with reasonable notice. For paid tiers, material changes affecting your Subscription take effect at your next renewal; you may cancel before that renewal if you do not accept the change.

8. Pricing, billing, and renewal

8.1 Currency and VAT

Subscription prices are expressed in euros (EUR) and are exclusive of value added tax unless stated otherwise. VAT is charged at the rate applicable to you under EU and Belgian law. For cross-border supplies of digital services to consumers in the European Union, Ambroot applies the destination-based VAT rate through the One-Stop Shop scheme.

8.2 Payment processing

Payments are processed on our behalf by Stripe Payments Europe, Limited, under Stripe's applicable terms. By providing a payment method, you represent that you are authorised to use it and that the information you provide is accurate.

8.3 Billing cycle

Subscriptions are billed in advance. At checkout you may select one of three billing durations: one month, three months, or one year. Payment for the full selected period is due on the start of that period. The prices applicable to each duration are published at ambroot.com/pricing.

8.4 Automatic renewal

Subscriptions renew automatically at the end of each billing period for a new period of the same duration, unless cancelled before the renewal. By subscribing, you authorise us to charge your payment method for recurring fees, at the duration you selected, until you cancel or change the duration of your Subscription.

8.5 Price changes

We may change Subscription prices with at least 30 days' written notice sent to your registered email. Price changes take effect at your next renewal. You may cancel before the change takes effect if you do not accept it.

8.6 Cancellation

You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of your current billing period. You retain access to paid features until the end of that period.

8.7 Late payment interest

For business customers, if any amount due is not paid when due, we may charge interest at 8 percentage points above the European Central Bank reference rate, or the rate set from time to time by the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, whichever is higher. This clause does not apply to consumers.

9. EU consumer right of withdrawal

If you are a consumer established in the European Union, you have a period of 14 days from the conclusion of your Subscription contract during which you may withdraw without giving any reason, in accordance with the EU Consumer Rights Directive and the Belgian Code of Economic Law (Book VI).

To exercise your right of withdrawal, send an unambiguous statement to legal@ambroot.com. A model withdrawal form is available available on request at legal@ambroot.com. On timely withdrawal we will refund all amounts received from you without undue delay and in any event within 14 days of receiving your statement.

Waiver of withdrawal in case of immediate performance. By subscribing and asking to use the Service before the end of the 14-day withdrawal period, you expressly request immediate performance of the Service and acknowledge that once performance has begun, you lose your right of withdrawal for the portion of the Service already supplied. Refunds for the unused portion of your Subscription may be granted at our discretion.

10. Refunds

Except as required by applicable law (including section 9), Subscription fees are non-refundable. We do not provide pro-rata refunds for unused portions of a billing period, for downgrades, for inaccessibility caused by circumstances outside our control, or for features that you have chosen not to use.

11. Referral Program

Ambroot operates a Referral Program through which existing users may refer new users and receive rewards. The full terms of the Referral Program are available on request at legal@ambroot.com and are incorporated into these Terms by reference. Rewards are non-transferable, have no cash value, and may be revoked in case of fraudulent activity or breach of the Referral Program terms.

Part IV. Third-party platforms

12. Platform connections and OAuth

To use the core features of the Service (Pro, Premium, and selected Free features), you authorise Ambroot to access data from your Third-Party Platform accounts through their official APIs using OAuth Connections. You may revoke any OAuth Connection at any time through the settings of the relevant Third-Party Platform.

We display data retrieved from Third-Party Platforms on a best-effort basis. We do not guarantee the accuracy, completeness, or timeliness of Platform Data. Third-Party Platforms may change their APIs, terms, rate limits, or availability at any time, and the Service may lose access to certain features as a result. We are not liable for service disruptions caused by Third-Party Platform changes.

13. YouTube-specific terms

Ambroot uses YouTube API Services. By connecting your YouTube or Google account to the Service, you also agree to:

• YouTube's Terms of Service (https://www.youtube.com/t/terms);

• the YouTube API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service);

• the YouTube API Services Developer Policies (https://developers.google.com/youtube/terms/developer-policies); and

• the Google Privacy Policy (https://policies.google.com/privacy).

You may revoke Ambroot's access to your Google account at any time through the Google security settings page at https://security.google.com/settings/security/permissions.

Data retention for YouTube API data. We handle YouTube API data in accordance with the YouTube API Services Developer Policies, including the 30-day re-authorisation check that applies to Analytics and Reporting API data. We verify your OAuth grant remains valid on a daily basis; if your grant is revoked at Google or otherwise becomes invalid, we delete the corresponding Authorized Data within 30 days of that verification. Channel statistics are refreshed at least every 24 hours. Detailed retention rules are set out in the Privacy Policy section 5.

14. Meta and Instagram-specific terms

Ambroot uses the Instagram Graph API provided by Meta. Instagram features of the Service require an Instagram Business Account or Creator Account. By connecting your Instagram account to the Service, you also agree to:

• the Instagram Terms of Use;

• the Meta Platform Terms (https://developers.facebook.com/terms);

• the Meta Developer Policies; and

• the Meta Privacy Policy.

Service Provider register. In line with section 5.a.iv of the Meta Platform Terms, Ambroot maintains an internal register of all service providers that receive Platform Data or other information covered by the Meta Platform Terms. The register is produced to Meta on request.A summary of sub-processors is set out in the Privacy Policy section 13.

15. TikTok

TikTok is not integrated with the Service as of the date of these Terms. When TikTok integration is released, platform-specific terms, API references, and the relevant Third-Party Platform disclosures will be added by amendment to this section and notified in accordance with section 31.

16. Platform Data handling rules

Our handling of Platform Data is governed by the rules that apply to each Third-Party Platform. The following commitments apply to all Platform Data:

• We do not sell Platform Data.

• We do not combine YouTube API data with external sources in the same displayed metric. Raw metrics derived from YouTube API data are clearly labelled as sourced from YouTube. Any Ambroot-proprietary Insight derived from that data is presented as an Ambroot output and is not a YouTube metric.

• For Instagram-specific per-post comparisons, where Meta Platform Terms prohibit aggregating per-post Platform Data across creators, the benchmark is your own rolling median for the relevant format. Where cross-creator aggregated benchmarks are presented, they are derived from anonymised data pools subject to the EDPB anonymisation four-test and the minimum cohort floor described in the Privacy Policy section 8.2.

• We apply a 30-day lifecycle to YouTube API data as set out in section 13 and the corresponding data-handling rules set by Meta to Instagram data.

• Platform Data that we have processed into Ambroot-proprietary outputs (such as recommended rates, engagement multipliers, retention multipliers, or composite scores) is not itself Platform Data and is subject to the intellectual-property terms in section 23.

Part V. Use of the Service

17. Acceptable use

You may use the Service only for its intended purpose: analysing your own creator accounts, producing and sharing Rate Cards, Portfolios, and Performance Reports for your own commercial activities, and managing your professional creator business.

18. Prohibited activities

You may not:

• use the Service to analyse accounts you do not own or are not explicitly authorised to access;

• circumvent, disable, or interfere with security features, rate limits, authentication, or feature gating;

• perform or attempt any form of automated data extraction, including scraping, crawling, spidering, harvesting, or using bots, scripts, or automation tools to collect, save, or export data in bulk beyond the functionality, quotas, or export features Ambroot deliberately offers;

• issue requests through the Service at a volume, frequency, or pattern that indicates automated usage or that exceeds documented rate limits;

• reverse engineer, decompile, or attempt to derive the source code or proprietary methodology of the Service;

• copy, modify, distribute, sell, lease, or sublicense any part of the Service, except for outputs that you are entitled to share under sections 20 and 24;

• use the Service to compete with, replicate, or resell the services of YouTube, Meta, or any other Third-Party Platform;

• upload malicious content, interfere with the Service, or attempt to harm other users;

• misrepresent your identity or affiliations;

• create fake Accounts or manipulate the Referral Program;

• resell access to the Service without our prior written consent;

• use the Service or its outputs in ways that violate YouTube API Services Terms, Meta Platform Terms, or the other Third-Party Platform terms referenced in sections 13 to 15;

• use the Service in violation of applicable law or the rights of third parties, including intellectual property rights, privacy rights, and consumer rights.

19. Algorithmic outputs and future AI features

19.1 Algorithmic outputs are deterministic approximations

The Service generates rate recommendations, benchmarks, Earned Media Value estimates, and Insights using deterministic formulas applied to Platform Data and, where available, Aggregated Data. These outputs are approximations based on the inputs available to the Service at the time of calculation. They may be incomplete, out of date, or otherwise unreliable, and should not be treated as precise predictions of commercial outcomes.

19.2 Not professional advice

Rate recommendations, benchmarks, Earned Media Value estimates, and Insights do not constitute legal, tax, financial, investment, business, or professional advice. You are solely responsible for the decisions, actions, communications, and outcomes that result from your use of these outputs. We recommend consulting qualified professionals for advice specific to your circumstances.

19.3 Use of artificial intelligence or large language models in the service

The Service uses a Large Language Model operated by Anthropic to produce advisory insights, including rate recommendations, audience profile summaries, brand-deal evaluations, and counter-offer suggestions ("LLM Insights"). The processing relationship with Anthropic, the lawful bases, retention periods, and your data-subject rights with respect to LLM Insights are set out in the Privacy Policy section 3. LLM Insights are advisory only and are subject to the disclaimers in sections 19.1 and 19.2 of these Terms.

Classifications such as creator niche are based on input you provide directly. The LLM does not make decisions affecting your Account, ranking, visibility, or eligibility for any feature of the Service; you remain the decision-maker, consistent with section 19.5.

19.4 New AI features and re-consent commitment

If we introduce a materially new AI feature beyond the LLM Insights described in section 19.3 and the Privacy Policy section 3 — for example, AI features that process new categories of personal data, or that produce decisions with legal or similarly significant effects — we will, before that new feature begins processing your personal data:

• notify you in advance through the Service and by email to your registered address;

• update these Terms and the Privacy Policy to describe the specific new processing, including the categories of data involved, the purposes, the providers of any AI technology, and the safeguards applied;

• where applicable law requires fresh consent for the new processing, ask you for that consent separately and not commence the new processing on your data until you have given it;

• give you the opportunity to object, to withdraw any consent previously given, or to delete your Account before the new processing begins on your data.

Your continued use of the Service once a new AI feature is live will only authorise processing that is permitted under the updated Terms and the consents you have actually given at that point.

19.5 No solely automated decision-making with legal effect

We do not use the Service, today or in any planned future version, to take decisions that produce legal effects concerning you or that similarly significantly affect you, within the meaning of Article 22 of the General Data Protection Regulation. The Service is designed to support, not replace, your own decision-making as a creator.

19.6 Changes to algorithmic components

We may modify, replace, suspend, or discontinue any algorithmic component of the Service (for example, the rate-calculation engine, benchmarking methodology, or Insight generation logic) at our sole discretion and without prior notice, provided the Service continues to function in substantially the same way or is replaced by a functionally comparable feature. Such changes do not themselves introduce AI processing covered by section 19.4.

20. Sharing portfolios, rate cards, and performance reports

20.1 What you can share

The Service allows you to generate and share Rate Cards, Shared Portfolios, Performance Reports, and selected entries in your Library of Proof with Brand Viewers. You remain in control of what you share and with whom.

20.2 Brand Viewer notice

When you share a Shared Portfolio, Rate Card, or Performance Report with a Brand Viewer, the shared content includes a compact notice informing the Brand Viewer that their use of the shared content is governed by the Brand Viewer Terms available on request at legal@ambroot.com. You agree that we may apply and maintain this notice.

20.3 Your responsibility for shared content

You are responsible for:

• ensuring that the information you share is accurate and appropriate to disclose;

• obtaining any consents required from third parties identified in the shared content;

• complying with the terms of each Third-Party Platform whose data is reflected in the shared content; and

• promptly notifying Brand Viewers of any corrections, deletions, or withdrawals that affect content you previously shared.

20.4 Deletion propagation and reporting

If you revoke a Shared Portfolio, Rate Card, or Performance Report, or if you receive a verified request from a data subject (including yourself) to delete personal data contained in shared content, you shall take reasonable steps to notify the Brand Viewers to whom the content was distributed and, within 72 hours of our written request in the event of a Third-Party Platform inquiry or enforcement action, disclose to us the list of persons to whom the relevant content was shared.

Part VI. Data and intellectual property

21. Data protection

21.1 Privacy Policy

Our collection, use, and protection of personal data is described in detail in our Privacy Policy at ambroot.com/privacy, which forms part of these Terms.

21.2 DPA summary

The following inline summary sets out the main data-protection roles and commitments. A full Data Processing Agreement is made available on request to business customers at legal@ambroot.com and will be available on request at legal@ambroot.com following legal review. In the meantime, this inline summary governs the data-protection relationship for consumer subscriptions. In case of conflict between this summary and the DPA on data-protection matters, the DPA prevails.

• Roles. For personal data you provide directly to Ambroot (Account information, authentication data, billing data, support communications), we act as an independent controller. For personal data we process on your behalf in the course of providing the Service (for example, notes and deal records you input), we act as a processor and you are the controller.

• Creator Data from Third-Party Platforms. Where we fetch Platform Data through an OAuth Connection that you have granted, we process that data on your behalf and under your instructions, as a processor, for the purpose of providing the Service features you have subscribed to.

• Security. We implement appropriate technical and organisational measures having regard to the state of the art, including encryption in transit, encryption at rest, access controls, audit logging, and an incident response process. We will notify you without undue delay of any personal data breach involving your personal data.

• Sub-processors. You authorise us to engage sub-processors to provide the Service. A list of sub-processors is maintained and is available on request at legal@ambroot.com . We will give reasonable notice of any intended change and give you an opportunity to object.

• International transfers. Where personal data is transferred outside the European Economic Area, we rely on an adequacy decision or on the EU Standard Contractual Clauses together with appropriate supplementary measures.

• Data subject requests. We will assist you in responding to data subject rights requests under the General Data Protection Regulation, including access, rectification, erasure, restriction, portability, and objection.

• Data protection impact assessment. We assist you as necessary to carry out a data protection impact assessment and to consult supervisory authorities where required. A DPIA may be required in relation to the processing of third-party platform data to analyse the economic situation of natural persons.

21.3 Cooperation

You undertake to collect, use, and disclose any personal data of third parties obtained through your use of the Service (including audience members, brand contacts, and other creators) fairly, lawfully, and with respect for their reasonable expectations of privacy. You will obtain any consents required and respond to data subject requests promptly.

22. Aggregated and Anonymised Data

You acknowledge and instruct that Ambroot may, during or after your use of the Service:

• anonymise Creator Data and Platform Data by removing information that directly or indirectly identifies you or any natural person;

• aggregate such anonymised data with similar data from other users to produce Aggregated Data; and

• use Aggregated Data for any lawful purpose, including improving and developing the Service, producing benchmarks, generating market research, providing anonymous peer comparisons to other creators, and sharing statistical insights publicly.

Aggregated Data is not personal data and is not subject to the restrictions that apply to Creator Data or Platform Data under the DPA. Aggregated Data is produced and handled consistently with the Platform Data handling rules in section 16, including the Meta requirement that per-post benchmarks are always drawn from your own rolling median rather than from cross-creator Platform Data. The handling of Aggregated Data derived from YouTube API data remains subject to the retention and display rules set by YouTube.

23. Ambroot's intellectual property

23.1 Ownership

The Service, including its design, user interfaces, source code, documentation, algorithms, Ambroot-proprietary rate calculation engines, benchmarking methodology, Insight generation logic, and the integration, prompt engineering, and output processing of the AI Tools described in section 19, is owned by Ambroot and its licensors and is protected by intellectual property laws.

23.2 Your licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for the purposes described in section 17. You receive no other rights in the Service.

23.3 Trade secrets

Ambroot's proprietary methodology for calculating recommended rates, benchmarking creator performance, producing Insights, and generating Rate Cards and Portfolios, including the architecture and parameters of the YouTube Formula Engine and the Instagram Formula Engine, constitutes confidential information and trade secrets of Ambroot. You shall not attempt to reverse engineer, copy, or disclose this methodology.

23.4 Feedback

If you provide us with suggestions, comments, or other feedback about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify, and incorporate that feedback into the Service and into other products and services, without attribution and without obligation to you.

23.5 Attribution on shared outputs

Rate Cards, Portfolios, and Performance Reports generated by the Service may carry Ambroot branding and a small "Made with Ambroot" attribution. You agree not to remove or obscure such branding or attribution on content distributed in its native form. If you export content in a format that no longer constitutes an Ambroot output (for example, a raw screenshot you edit manually), Ambroot branding is not required.

24. Your content

You retain ownership of Creator Data and of the content you create within the Service, including:

• Shared Portfolios, Rate Cards, and Performance Reports in their edited state;

• deal records and commercial notes you input;

• custom tags, categories, and other annotations.

By creating or inputting such content, you grant Ambroot a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, adapt, and process the content as needed to provide the Service to you, to comply with legal obligations, and to produce Aggregated Data under section 22.

If you choose to make any content publicly viewable, you are responsible for ensuring that the information you share is accurate, lawful, and appropriate for public display, and that you have the rights necessary to publish it.

Part VII. Liability and endings

25. Warranties and disclaimers

25.1 As is, as available

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. We disclaim all warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. Nothing in this section limits rights granted to consumers by mandatory law, including the Belgian Code of Economic Law and the EU Digital Content Directive.

25.2 Specific disclaimers

Without limiting the foregoing, we do not warrant that:

• the Service will be uninterrupted or error-free;

• Platform Data retrieved through OAuth Connections is accurate, complete, or current;

• rate recommendations, Earned Media Value estimates, benchmarks, Insights, or other calculations will match actual market rates or predict future performance;

• AI Output is accurate, complete, or suitable for your specific purpose; or

• the Service will meet your specific requirements.

25.3 No financial or professional advice

The Service provides analytics and estimates for informational purposes. Nothing on the Service constitutes financial, legal, tax, investment, or business advice. You make decisions about your creator business at your own risk and are encouraged to consult qualified professionals for specific advice.

26. Limitation of liability

26.1 Cap

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or relating to the Service, whether in contract, tort (including negligence), or otherwise, in any 12-month period, is limited as follows:

• for users on a paid Subscription at any time during the 12 months preceding the claim: the greater of EUR 1,000 or the total amount you paid Ambroot for the Service in those 12 months;

• for users on the Free tier only: EUR 100.

26.2 Exclusions

To the maximum extent permitted by applicable law, we are not liable for:

• indirect, incidental, consequential, special, or punitive damages;

• loss of profits, revenue, business opportunities, goodwill, or reputation;

• loss or corruption of data, except where caused by our gross negligence or wilful misconduct;

• acts or omissions of Third-Party Platforms or other third parties; or

• service interruptions, errors, or loss of access caused by circumstances beyond our reasonable control.

26.3 Carve-outs

Nothing in this section excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or wilful misconduct; (c) any statutory liability that cannot be excluded under Belgian law, including liability under the Belgian Product Liability Act and consumer protection rights; or (d) gross negligence.

27. Indemnification

You agree to indemnify and hold Ambroot, its officers, employees, and agents harmless from any third-party claims, damages, liabilities, and reasonable legal costs arising from:

• your breach of these Terms, the DPA, the Brand Viewer Terms, or the Referral Program terms;

• your breach of applicable law;

• your infringement or violation of third-party rights, including intellectual property rights, privacy rights, and consumer rights; and

• your use of the Service in a manner not authorised by these Terms.

This section does not apply to the extent a claim arises from Ambroot's gross negligence or wilful misconduct.

28. Service availability and changes

28.1 Best-effort availability

We strive to maintain continuous availability of the Service but do not guarantee uninterrupted service. Planned maintenance, updates, Third-Party Platform disruptions, and technical issues may cause temporary unavailability. Where feasible, we give advance notice of planned maintenance through the Service or by email.

28.2 Changes to features

We may modify, suspend, or discontinue features of the Service with reasonable notice. For paid subscribers, material changes affecting your Subscription take effect at your next renewal.

28.3 Beta and early-access features

From time to time we may make features available on a beta, preview, or early-access basis. Such features are marked as such and are provided on an "as is" basis, without any warranty of performance or continuation. We may withdraw them at any time without notice.

29. Suspension and termination

29.1 Termination by you

You may terminate your Account at any time through your Account settings or by emailing info@ambroot.com. Termination does not waive outstanding obligations, including payment obligations for unpaid periods of a paid Subscription.

29.2 Suspension by us

We may suspend your Account if we reasonably believe that you have breached these Terms, are engaged in fraudulent or abusive activity, or are creating a risk of harm to the Service, other users, or third parties. Where practical, we give notice before suspension. A suspended Account is not deleted and may be reinstated once the concern is resolved.

29.3 Termination by us

We may terminate your Account if:

• you breach these Terms and, where the breach is capable of cure, do not cure it within a reasonable period after our written notice;

• you engage in fraudulent activity, repeated abusive activity, or activity that exposes us or third parties to material legal risk;

• you fail to pay Subscription fees when due and do not cure within 14 days of reminder;

• continued provision of the Service to you would violate applicable law or the terms of a Third-Party Platform; or

• we discontinue the Service in its entirety, in which case we will give as much advance notice as reasonably practical.

In cases of serious or repeated breach, we may terminate immediately.

29.4 Effects of termination

Upon termination:

• your access to paid features ends at the end of the current billing period, unless termination is for cause in which case it may end immediately;

• you may export your Creator Data through the Account settings for a period of 30 days following termination;

• after the export window, we retain your Creator Data in a recoverable soft-deleted state for an additional 60 days, during which you may request reinstatement;

• after that 60-day period, we move your Creator Data to a regulatory retention state for the periods set out in the Privacy Policy section 5 (typically 24 months for creator account data, subject to statutory floors of 7 years for accounting and tax records and 5 years for consent evidence), after which the data is permanently deleted or irreversibly anonymised, except for data we are required to retain to comply with legal obligations;

• provisions intended to survive termination continue to apply, including intellectual property, confidentiality, liability limitations, indemnification, governing law, and dispute resolution.

30. Governing law and dispute resolution

30.1 Governing law

These Terms are governed by Belgian law, without regard to conflict-of-law principles. Mandatory consumer protection rules of the country in which a consumer is habitually resident continue to apply.

30.2 Jurisdiction

Subject to section 30.3, disputes arising from these Terms or the Service are subject to the exclusive jurisdiction of the courts of Brussels, Belgium.

30.3 Consumer dispute resolution

If you are a consumer in the European Union, you may bring proceedings in the courts of the country where you are habitually resident, and mandatory consumer-protection laws of that country apply in your favour. You may also:

• use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/; or

• if you are a consumer in Belgium, contact the Belgian Consumentenombudsdienst at https://consumentenombudsdienst.be for out-of-court resolution.

Use of these mechanisms is without prejudice to your right to bring court proceedings.

Part VIII. General

31. Changes to these Terms

We may update these Terms to reflect changes in our Service, our legal obligations, or industry practice. When we make material changes, we will notify users via email and update the "Last updated" date.

For paid subscribers, material changes affecting your Subscription take effect at your next renewal, giving you an opportunity to cancel if you do not accept them. For users on the Free tier, changes take effect on the date communicated in the notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

32. Miscellaneous

32.1 Entire agreement

These Terms, together with the Privacy Policy, the DPA, the Brand Viewer Terms, the Referral Program terms, and any Order Form you sign with us, constitute the entire agreement between you and Ambroot regarding the Service and supersede prior agreements on the same subject matter.

32.2 Severability

If any provision of these Terms is found unenforceable by a court of competent jurisdiction, the remaining provisions continue in full effect. The unenforceable provision is replaced by an enforceable provision that most closely reflects the original intent.

32.3 No waiver

Failure to enforce any right under these Terms does not waive that right in the future.

32.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of substantially all assets, with reasonable notice to you.

32.5 Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, armed conflict, civil disturbance, strike, sanctions, network or utility failures, Third-Party Platform outages, and governmental actions.

32.6 Language

These Terms are drafted in English. Translations into Dutch and other languages may be made available for convenience. In case of conflict or inconsistency between the English version and any translation, the English version prevails.

32.7 Publicity

You grant us the right to identify you as a user of the Service, including adding your name, handle, and logo to our customer list and website, unless you object in writing by contacting legal@ambroot.com. We may create and publish case studies based on publicly available information about your creator activities, provided no confidential information is disclosed.

32.8 Notices

We give notice to you by email to your registered address, by in-application notification, or by posting a notice on ambroot.com, as appropriate. You give notice to us at legal@ambroot.com for legal matters and info@ambroot.com for operational matters.

32.9 Relationship of the parties

Nothing in these Terms creates a partnership, agency, employment, joint venture, or fiduciary relationship between you and Ambroot.

32.10 Contact

Questions about these Terms: legal@ambroot.com. General support: info@ambroot.com.

33. Version history

v1.0 — 18 May 2026. Initial publication. Material — first version of the Terms of Service made public.